The aim of Docusys SA is to provide its customers with high quality services, both in the field of office organization systems and software applications, by maintaining and continuously improving its service conditions and Quality Management System. In order to achieve this goal, the company applies a Management System that includes all those processes of the company that affect Quality, and ensure that the services offered to its customers meet both their expectations and the most modern service delivery techniques.
The Quality Management System provides procedures for compliance with all Quality parameters, regarding:
The aim of Docusys SA's customer-centric approach and philosophy is to maintain a constant open channel of communication with its stakeholders, both internal and external, and especially with its customers, ensuring the receipt of all messages, both positive and negative, regarding the services it provides.
Docusys SA always takes care to fully comply with the National and Community Legislation governing its service objects and the international Quality rules.
