Smart Guard

Since 2009, Docusys AE has been working in collaboration with ARMAOS SMART GUARD, developing and providing remote guarding services. This pioneering service, which is significantly more cost-effective than local custody, also offers a range of significant advantages. These advantages, detailed below, will provide you with a sense of security and confidence in your decision to opt for remote custody.

Remote Security through a 24-hour Monitoring Center

Traditional ways of guarding classic ways of dealing with them and their disadvantages.

Night watchmen

  • Very difficult to control the quality of the service provided.
  • A problem in covering many areas.
  • Problem in continuous coverage (absences, illnesses, accidents, days off, holidays, other issues).

Night Patrol

  • There are huge storage time gaps.
  • There is a specific program that is easily detected by the criminal.
  • Difficulty in controlling the quality of the service provided.

Alarm systems

  • High cost to cover the exterior spaces.
  • Lots of false alarms in the outdoor areas, creating a disturbance.
  • Recording via cameras
  • They do not deal with the event but only record it.

The Smart Guard solution

  • Remote guard with lower cost & more benefits.
  • Internationally, outdoor area guarding is now also remote, with manned Surveillance Centers.

Now, technology offers you the possibility of having a remote night watchman on your premises, with advantages and costs much lower than having him there, as well as advantages such as supervision, processing, prevention, and intervention.

Comparison of local & remote guard services from the 24-hour centre, leveraging modern Artificial Intelligence technology.

Local Guard            Smart Guard

It is there to control when there are movements of people and vehicles Yes Yes
Detects movements of people & vehicles when they appear Yes Yes
It continuously detects movements behind the Client’s building or buildings No Yes
Checks whether access is allowed to employees during non-working hours Yes (with ID) Yes (with code)
Checks and manages visitors during business hours Yes No
In an invasion of criminals, he shouts for prevention and informs the Police and the Owner Yes Yes
Can provide security services in NON-fenced areas Yes No
Sends a report on the checks he makes, to confirm his services No Yes
He may fall asleep or fiddle with his cell phone during work hours Yes No
The Guard may fall ill or a technical failure may occur in the Remote Guard Yes Yes
All businesses can pay the monthly cost No Yes
Can the guard hours be extended to 24 hours (weekends, holidays, etc.) at almost the same cost No Yes

 

Remote Guardian

It consists of 5 parts:

  1. The body of the security guard is located in the 24-hour centre.
  2. The guard’s eyes watch the camera.
  3. The guard’s voice is broadcast from the loudspeaker (under the camera).
  4. The latest technology equipment (Hardware & Software) is in the 24-hour centre.
  5. P. & VPN technology for the continuous & secure communication of the above.

Information about the 24-hour monitoring center

  • 36-year-old company (since 1986) with 48 jobs.
  • Alarm Systems Signal Receiving Center has 32 years of experience (since 1990).
  • Image Monitoring Center has been around for 15 years (since 2009), with modern technologies and special international software for image management. Independent staff shifts to manage the cameras.
  • Online Backup Monitoring Center (at a distance of 15 km in case of fire, etc., disasters). (Fully equipped. With leased Internet and P.R.I. circuits, U.P.S., Generator, etc.).
  • Cooperation with Canada’s largest Surveillance Center, “L.A.N.V.A.C.”, for continuous exchange of know-how in remote security of premises through cameras.
  • Cooperation with the I.T.E. (Technology and Research Foundation) and the University of Crete.
  • Cooperation with E.N.I.S.A. (European Network Security Agency).
  • All the staff of the 24-hour Center are licensed by the Ministry of Citizen Protection.

International and National Certifications

  • ISO 27001(INFORMATION SECURITY).
  • ISO 9001(QUALITY ASSURANCE).
  • ISO 22301(BUSINESS CONTINUITY).
  • K.V.A. (NATIONAL INDUSTRIAL SAFETY REGULATION) by the Ministry of National Defence.
  • LICENSE A I.E.P.Y.A. (SECURITY COMPANY) from the Ministry of Citizen Protection.

What we offer:

  • The advantageous solution for guarding external fenced areas by combining:
  • Human Factor.
  • Modern Technologies.
  • Artificial Intelligence.
  • Monitoring Center S.W.

Rental of Latest Technology Equipment

  • P. camera, P.O.E., FULL COLOR, with VIDEO ANALYTICS ARTIFICIAL INTELLIGENCE (A.I.).
  • Local image recording system, camera power supply.
  • Loudspeaker with 60-watt amplifier.
  • Installation and connection of the camera to the network.
  • Programming & Settings of Video Analytics.
  • Continuous Technical Support of the Equipment
  • Regular technical inspection & Maintenance of the equipment.
  • Immediate repair of any equipment damage.
  • Free software & hardware upgrades.

Services of the 24-hour Video Surveillance Center

  • When people and vehicles move during guard hours, ready-made videos with the alarm’s cause are automatically sent to the Supervision Center for control. Thus, the operator (remote guard) knows exactly what caused the alarm.
  • A live announcement is made on the loudspeaker of the camera to immediately deter the criminals and simultaneously inform the Police & Authorities. (when required)

For every human or vehicle intrusion during inspection hours, the Customer receives an email with an attached camera image showing the movement.

  • At the end of each day, an email is sent to the Customer with the checks and actions of the Supervision Center staff so that you can check the services you pay for.

The connection of the camera to the 24-hour Center is continuously monitored.

  • Camera Video Analytics settings are made when required (to Adapt to the space’s needs, particularities, or problems).
  • Every week, the correct recording and quality of the camera are checked. Informing the Customer by Email.
  • Every week, the correct operation of the loudspeakers is checked.
  • A local check of the camera traps is conducted every six months, and the Customer is informed of the result.

Analysis:

We do a free Facility Vulnerability study and risk and threat assessment.

  • This is done by our specialized staff.
  • We recommend and choose together the areas of your outdoor spaces to check every night.
  • We install the appropriate modern equipment without necessarily having to buy it yourself.
  • This equipment will be separate from the cameras already in your area.
  • Our certified 24-hour Center controls all external traffic at night in the areas we have chosen to control together.
  • Depending on your needs, the opening hours can be extended, e.g., throughout the weekend.

We don’t bother anyone when the movement concerns the movements of animals, objects, bad weather, etc. Regarding criminals, we immediately announce on loudspeakers, which we have placed on each camera. They run away, and at the same time, we inform the Police and the Authorities.

  • When employees enter the premises during guard hours, a check is made through the loudspeakers, and a code is requested.
  • We will email you an image of every human or vehicle intrusion during inspection hours.
  • We send you daily emails with all our staff’s actions to confirm our services and actions.

Advantages:

Multiple areas are checked simultaneously (2, 4, 8, etc.).

  • (Area coverage distance from 15 to 50 meters, depending on the needs of the premises).
  • It is easily scalable. You choose to be checked first, e.g., four areas and expand them along the way.
  • It has a constant presence and security concerning a night Patrol from a SECURITY company. This custody is not affected by absences, illnesses, accidents or other problems of a guardian.
  • Cannot be threatened by villains such as a local security guard.
  • It can be combined with the presence of a guard to support him in areas that he does not constantly control.
  • Artificial Intelligence Video Analytics have a very high-reliability rate, even in low light. Human and vehicle movement detection reaches 100%.
  • The staff of the Supervision Center makes direct announcements to the criminals on the loudspeakers, which are very loud and very effective.

You do not necessarily invest in specialized fixed equipment in your area, which is quickly depreciated due to technology. This is provided along with the monthly subscription. It is constantly maintained and upgraded for free when required.

  • You can buy the equipment to have a lower monthly cost.
  • You control the services you pay for with your constant updates.
  • You can stop this service whenever you want, without obligations.
  • You have a meagre cost concerning the cost and services of a night watchman; thus, this service becomes accessible to all businesses.

Applications in:

  • Warehouses & Factories.
  • Construction sites.
  • Sports Facilities.
  • Car, Boat, and Fuel Storage Areas.
  • Seasonal Hotels in winter.
  • Villas & Detached Houses.

 

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