It could include:

Custom Software Development: Creating software tailored to address specific needs.

Custom assembly of multiple software products: Integrating existing software components to form a cohesive solution.

Custom implementation of existing software platforms or products: Adapting off-the-shelf solutions to meet specific requirements.

In summary, a software solution holistically addresses a customer’s business needs or problem statement using a set of technology components designed, configured, and developed to work together effectively. Solution design is central in laying the foundations for building scalable and robust solutions.

Xerox Device Agent Software (XDA)

Xerox Devices Agent Software (XDA) is an application that allows the collection of meter readings for each printer. It can be loaded on any Windows PC or server under constant power and on the same printer network.

• This provides visibility into the printers you want to monitor.
• Automatic collection and submission of meter readings from networked equipment.
• Automatically submit toner levels so toner can be sent automatically.
• View the status of each printer.
• Receive notifications during data transfer.
• Receive email alerts for network and communication issues.
• Automatic retry process when printers are temporarily offline.

It provides automated readings, consumables, and device counter statuses to efficiently manage printing devices.

Proactive alert monitoring and remote troubleshooting optimize the output environment for maximum uptime.

Xerox Devices Agent Device Management Software provides a dashboard view of key printer data and at-a-glance metrics such as:

• The device model.
• The IP address.
• The serial number.
• Device status and main ink levels.

Xerox Managed Print Services Portal Fault Recovery Management

The Xerox Managed Print Services Portal allows users with access accounts to register claims regarding defects or consumable orders.

As each new request is registered, it is routed and displayed on the work screen of the Xerox Managed Print Services Help Desk staff. The availability of the Portal ensures the need for users to communicate requests, which cannot be met through alerts (automated) such as noise during device operation and poor print quality co. In addition, the uses of the consumables are declared straightforwardly, and the availability of accurate information is ensured, which allows the proper management of the on-site stocks.