Technical support / Customization

Docusys’ certified services continue beyond selling products and services.

We are committed to our customers for the excellent and continuous long-term operation of the programs we market and their ongoing technical support.

We, Docusys, support all product packages and accompany them with a wide range of services according to your needs.

In greater detail:

  • Implementation of programs
  • Development of programs
  • Program support
  • New releases and upgrades
  • User training

Through technical support, we constantly monitor and ensure our customers’ investment and support them in their daily operations through the experienced and certified team of customizers and consultants.

CONFIGURATION SERVICE PACKAGES

  • One-time charge Hourly On Demand
  • Prepaid service packages of 10 or 20 hours. Prepaid configuration service packages are a simple solution that provides pre-purchased “time” at a preferential price and offers support depending on the case and need.
  • Annual service contract with monthly billing.

Possibility of telephone support, support via remote connection or on-site visit of a consultant for any operational problem depending on the requirement of each need.

Relevant Services

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